Return, Refund & Exchange Policy

We don’t have any Return/Exchange/Refund in any case. These being handcrafted products hence all orders are non-refundable, non-cancelable & non-exchangaeble, please note that there may be slight variation in looks and finish. The colors shown on the website are close the real color of the product to the extent possible. However, depending upon your display screen, the colors may vary slightly. In case of antique finishes, there may be minor variations due to nature of the work.

Order Cancellation

Orders can be cancelled anytime before they are dispatched without any extra costs. To cancel the order, please call us at our customer care number / mail us at info@dudkihomes.com. We are unable to cancel the order once it has been dispatched.

Above policies do not apply on Custom Orders. All of the custom products are non-refundable and non-exchangeable

Custom Product Order

Custom products are the products those are created on your request, apart from other available products on website. On such product orders COD won’t be applicable. Such orders are non-refundable, non-cancelable & non-exchangaeble.

Bulk Orders

All the orders having value more than INR 50,000 comes under bulk order category. For bulk orders above return & refund policies are not applicable. Bulk orders are not refundable in any scenario, only defective items or damaged items individually can be replaced. Bulk orders may take some extra time to ship depending on the volume. The delivery time will be confirmed by our team at the time of order confirmation.